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The Finances Talk: Why and How Funeral Professionals Should Talk to Families About Payment

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Program is also part of this bundle:

2020 IFDA Fall Webinar Series

Date Published

November 10, 2020


Illinois Funeral Directors Association


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Join the IFDA in conversation with Elaine Valdez, a Funeral Engagement Manager at LendingUSA to discuss how funeral homes talk about finances with families. Learn why it’s important to be open about finances and how you can approach this topic with compassion when you speak with families about payment. Plus, understand how you can offer the best payment options for families, including financing solutions that work for both families and funeral homes.

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Elaine Valdez
Funeral Engagement Manager - LendingUSA

Elaine Valdez is the Funeral Engagement Manager at LendingUSA, the nation’s leading provider of at-need financing. Prior to... Read More

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Program Titles and Supporting Materials

This program contains the following components:

Video Presentation
Slide Deck Copy
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If applicable, you may obtain credit in multiple jurisdictions simultaneously for this program (see pending/approved list below). If electing credit for this program, registrants in jurisdictions not listed below will receive a Certificate of Completion that may or may not meet credit requirements in other jurisdictions. Where applicable, credit will be only awarded to a paid registrant completing all the requirements of the program as determined by the selected accreditation authority.

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How to Attend

Join the self-paced program from your office, home, or hotel room using a computer and high speed internet connection. You may start and stop the program at your convenience, continue where you left off, and review supporting materials as often as you like. Please note: Internet Explorer is no longer a supported browser. We recommend using Google Chrome, Mozilla Firefox or Safari for best results.

Technical Requirements
You may access this course on a computer or mobile device with high speed internet (iPhones require iOS 10 or higher). Recommended browsers are Google Chrome or Mozilla Firefox.

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SeminarWeb and Illinois Funeral Directors Association programs are non-refundable.

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